On 10/26/09 I phoned 1-888-572-6947 and ordered a product from a company. The
company is known by a few names by the Better Business Bureau report, which cites
2,636 consumer complaints filed against it. According to the Better Business Bureau
the company in their records using phone number 1-888-572-6947 is identified
as:
Central Coast Nutraceuticals, Inc., 2375 E. Camelback Rd., #500, Phoenix AZ 85016
CNN 12399 Belcher South, #140 Largo, FL 33773
IWCI Inc., 8300 N Hayden Rd., #207, Scottsdale, AZ 85258
Fulfillment Center, 6901 Bryan Dairy Road, Suite 110, Largo FL 33777
Mike LeDay as General Manger and Graham Gibson as President/CEO run this operation. The company already settled once with the Arizona Attorney General on 6/16/09, paying a 1 million dollar civil penalty, $350,000 in consumer restitution and $25,000 in the state's legal and investigative expenses. The company is back to their old habits and have charged my credit card after merchandise was returned.
Please note that there is a current investigation opened on this company by the Florida
Office of Attorney General, Economic Crimes Division, Tampa Bureau, Concourse
Center 4,3507 E. Frontage Road, Suite 325, Tampa FL 33607-1795, Telephone
813-287-7950, under Case Number L08-3-1060.
The order for the product was placed on 10/26/09 with a 10 day risk free trial by paying shipping/handling of $1.95. NOTE: The 10 day risk free period starts 4 days after placing the order - I have this in writing.
On 10/30/09 I received the product and on 10/30/09 I phoned 1-888-572-6947
and obtained Return Merchandise Authorization # BC102309 to return the product.
I was instructed to mail the product to: Fulfillment Center, Attn: CCN Returns,
6901 Bryan Dairy Road, Suite 110, Largo FL 33777.
On 11/02/09 I mailed the product U.S. Postal Service with cancelling instructions
via U.S. Postal Service, Delivery Confirmation receipt obtained.
On 11/04/09, the product was delivered to the company according to U.S. Postal Service records that I have obtained.
On 11/11/09 I found my Visa card hit 4 times by the company.
I have filed complaints or affidavits with the Attorney Generals for California, Arizona and Florida, the Federal Trade Commission, and for what it is worth, the Better Business Bureau. I suggest anyone else victimized by this company to file an affidavit or complaints as appropriate.
Arizona Attorney General http://www.azag. Gov/consumer/ConsumerIssues.html
Florida Attorney General http://www.myfloridalegal.com/direct. Nsf/EC/Tampa
California Attorney General http://ag.ca. Gov/contact/complaint_form.php? Cmplt=CL
Federal Trade Commission http://www.ftc. Gov/ftc/cmplanding. Shtm
Better Business Bureau http://www.bbb.org/us
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