Dang! I got stung!
I am thanking my lucky stars I used my Visa for the transaction and not my bank/checking account. If you used your credit card, it offers you full protection but you must treat it like a THEFT/FRAUD and destroy the account. Don't worry, your credit company will gladly issue and rush you new cards and a new account. This will make it impossible for this company to try to take any more money from you. If you used your checking/savings account... God help you (and I'm an atheist)!
Here is what to do:
*If you used your major credit card... Call immediately and report it. Have them treat the account as if your card had been stolen (because basically, it has).
*Call the Dazzlewhite and ell them EXACTLY this:
"i did not agree to those terms and i shall be submitting an affidavit of fraudulent charges to my bank."
And:
"i did not agree to those terms and i shall be submitting an affidavit of fraud to my attorney generals office (bbb, fbi and/or ftc).”
Also tell them:
“i have canceled the account. My credit card company has identified you as a fraud and canceled my account due to theft.”
I would repeat these statements VERBATIM several times during the course of your conversation with Customer Care. It sounds odd, but it drives home your legal rights. I wrote down the statements (in quotes) so I could say them fluently. Say these statements clearly and strongly, repeat them several times. This strengthens your stand legally with these con-artists and they know it.
I was issued two cancellation emails that stated I was still responsible for the $79.85 charge. I kept repeating those statements (above) and I was finally issued a six digit cancellation number that made the $79.85 charge "go away". They still wanted to charge me the $1.95. I told them that my credit card company had identified them as fraudulent and the card was flagged as "stolen", therefore, there was no longer an account for the $1.95 to be charged to. The customer service representative then had the nerve to ask me if this was a checking account! I informed him it was not - it was credit and now the account was gone. The customer service representative now wanted to send me a check for the $1.95 refund (I am not joking). This is the point I insisted on speaking to a supervisor, simply stating, “I do not believe you understand me.“ - and I think the representative finally agreed. Upon speaking to the supervisor, I repeated the statements in quotes (above) a couple of times to her. She supposedly made the $1.95 charge go away.
WHO KNOWS! I’ll let you all know how it goes. Wish me luck. I certainly wish all of you luck.
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