Submitted specimen and forgot to include paperwork. Attempted to contact by calling twice and emailing twice. Finally got a short email telling me results would be coming in 2 -4 weeks as per the paper I signed.
However I never signed the paperwork as I didn't realize it needed to be included with the specimen. It has been 4 weeks since submitting my specimen but no one contacted me as to the lack of paperwork. I am in the process of giving them one last chance to email me the information as to what happened to my sample.
I am not waiting much longer as the credit card company will only allow 60 days from purchase which is coming up soon.
Just to warn everyone you will not get a live person and emails take several days to answer. I have called on my own dime in the morning when they should have been opened and was unable to get anything but the answering machine.
They are also know as first class health solutions ans immune technolgies center.
0 comments