A salesman arrived at our house on the evening of the 29th of October, armed with a video of the craftmatic/contour beds. Asked many questions & we agreed to purchase a $7000 bed, with the understanding we could try it for a couple of days before we actually purchased it.
They didn't call as we were told. The bed was supposed to arrive within 4 business days from the purchase on the 29th, in order to try it for one day, at least. It still isn't here and still no phone call.
I wrote a letter canceling the agreement after reading the fine print, November 4th. Still waiting for a phone call...
I guess the real issue is why don't they have any confidence in their beds? You can't really expect people to pay that much money for a bed sight unseen. So be more aware than us.
I still have to fill out a form from my credit card company because they have already charged my account! Scary huh!
Judy
Athol, Idaho
U.S.A.
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