I was also an LA weightloss customer. Their practices are very deceptive! I joined with a friend. We both paid $561.00 UP FRONT! Without being told that we had to purchase $28 a week of the LA lites! The Second week we went in to weigh we were told of the additional prices! We both went FAITHFULLY 3 times a week to weigh in and purchased the LA lites each week! I had to put my plan on a medical hold due to an Aneurysm., and advised them of this. When I tried to return 1/7/03, simply to RESTART the year program that I paid upfront for, I was told by the Manager that I would have to pay a $99 RESTART fee! I was going to restart with the intention of NEVER purchasing the LA Lites again!
I only needed to loose 14 pounds to begin with and certainly do not need the extra sugar or Protein in the LA lites. Of course when I refused to pay the $99 (as did my friend) we were told that "only Corporate" could make the decision" to either waive the fee, or give us a refund. We went home and called the Corporate office in Tampa that same day. Only to be told that we would have our files transferred to their office and have a decision by an Area manager. Today is the 14th and still - no return phone call from Corporate.
Also, we both looked at our files when we went in on 1/7/03 and there were fraudulant entries, Blood pressure readings that WERE NEVER TAKEN!!! Weights entered - THAT THEY NEVER TOOK! INFACT, 1/2 of the times that we went the "counselors" had us weigh ourselves! This is a rip-off of phenomenal proportions!!
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