Usacomplaints.com » Health & Medicine » Complaint / Review: Lotion Town - Ordered $68.00 worth of tanning products and 35 days later no products received. Credit card has already been billed. No response to emails, phone # is a hoax, is never answered. #263348

Complaint / Review
Lotion Town
Ordered $68.00 worth of tanning products and 35 days later no products received. Credit card has already been billed. No response to emails, phone # is a hoax, is never answered

I placed an order on nov 22 for $68.00 worth of tanning products. After 2 weeks, no products. Sent an email which was responded to w/in a very unprofessional manner. Stating how sad i was that i did not read the disclaimer which stated 30 days for delivery. After 28 days tried to contact the company via phone. No answer, after 2 days of this i again sent an email. One response which asked for my order #. I did send that. That was on dec 12.

To this day (dec 26) there is no other emails nor have i received my products. I did contact my credit card company & they are disputing the charge and will refund me the $ amount. Thank god i did use my credit card instead of a debit card.

This company is a total disgrace and is robbing many people. I have NEVER had a problem w/ordering anything online. Have done it for years. Hope this company is stopped soon. Jail time for criminals sounds good to me!!


Offender: Lotion Town

Country: USA   State: Indiana   City: Greenwood
Address: 390 N. Madison Ave

Category: Health & Medicine

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