After being ripped of from Ameriplan I found this website about Ameriplan and see that this is a repetitive thing of them is ripping people off, doesn't surprise me. On March the 17th I signed up with Ameriplan Health Discount. Where I don, t have health insurance I thought that Ameriplan would be a good deal for me and my Husband. For signing up the initial payment was 89.95 with monthly payments of 59.95. I was happy when I got my Packet and happy to recieve some kind of discount at the time, where I am diabetic.
I called around to see if I could a docter in my area to go to.
When I couldn, t find a docter I called up Ameriplan and asked for help. They said that they would get back in touch with me within 24 to 48 hours, to try to find a docter. Well after about 4 days of trying to find a docter in the network, I get a call from Ameriplan telling me that there were no docters in my area that were no longer in the network. I told them that I wanted to cancel my Ameriplan account.
The representative on the phone said yes hold please, I was put through this recording stating that I needed to submit a letter in writing or fax within thirty days, stating that i wanted to cancel my account. Well I called back Ameriplan and spoke to a representative by the name of Josh. I asked Josh, If I fax a letter wanting to cancel my account is the inital payment of 89.95 going to be taken out of my bank account anyway. He said, No it would not as long as I put my name, my member number, and stating that I wanted to cancel my Ameriplan Account between that night and the next day.
After I got off the phone with Josh I faxed a letter stating that I wanted to cancel my Ameriplan account and put all my information on their. The very next day I checked my bank account and saw that my 89.95 was post marked to be taken out the following day. Needless to say I am pretty much ticked at this point. Josh you lied to me. I called Ameriplan back and spoke to someone by the name of Mark and said I want to know why my 89.95 was taken out of my bank account when a rep told me it would not be? He explained to me that Josh misinformed me. (Misinformed my foot more like not telling the truth). He then explained to me I would only be refunded the 59.00 back and they keep the thirty dollars. He said I could fax saying that I wanted a refund. Well I ain, t going through route again. Since I was lied to the first time.
I said so, I was ripped of. Mark says I would not say that, well I would because I got taken for 89.95 for no services rendered. I asked Mark why is it that there are no docters in the network in my area. He explained to me because when the docters sign up in the network and get enough patients they pull out. (Well, I hardly buy that scheme either.) I asked Mark since I requested to have my account canceled on March the 28th when will it be canceled. He said May the 3rd. I found that interesting since that is when my first payment of 59.95 would have been taken out. I called my bank and put a stop payment on 59.95 to be sure I dont, get ripped off of that either. I know it don, t take that long to cancel and account.
I told Mark that I am contacting better business bureau, the insurance commissioner and Legal aid.
USA, Ameriplan is the biggest rippoff, do not let them get away with taken your money. There are two things in my life no one messes with is my money and my children.
Mariebaton rouge, Louisiana
U.S.A.
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