Frontier Pharmacy did not fill my prescription yet did bill me $19.95 for a "membership" fee that I did not authorize.
I cancelled this membership by phone in July. They have continued to charge my CC the $19.95 beginning in Oct. Thru Feb.
When I contacted Frontier, the customer service dept told me my membership had been cancelled in July & that they would send me a check for the last 2 months charged to my card. She said she was only authorized to refund 2 months & I would have to contact G&G Services to get the rest refunded.
G&G Services tells me that the membership was never cancelled at all & won't let me get a word in. He (George) tells me that Customer Service has made a mistake & that there is no "proof" that I cancelled.
I called Customer Service back to get the "proof" & suddenly they no longer had a record of cancellation.
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