Complaint / review text:
Robin Curry works at Dr. Popper in Thousand Oaks, CA which is a sleep disorders medical center. Robin curry is the office manager at the medical center. My mother is a patient of sleep apnea and face lot of difficulty falling asleep. My appointment was booked for 21st July. I visited the medical center and met Robin Curry. It was the worst experience I ever had, she is a female with attitude and arrogance.
From the moment I walked in with my mother, attention needed immediately, to the moment I left. We met Robin the manager along with others, who need proper training. She treated me like a number and said these orders were given to her by her manager. My mom wasn't keeping well and he needed her to get up and ask him questions when she was not capable of doing so. I told her I would translate and Robin rolled her eyes. . multiple times.
This behaviour of the manager Robin made me really angry! I never expected they would treat us this way. She was not even listening to what my mom and I were complaining about! Didn't even say sorry for all the inconvenience that was caused to us by her and her staff!
The medical center should take strict action again Robin Curry, so this does not repeat again with other patients. Her behavior is totally unacceptable.