Usacomplaints.com » Health & Medicine » Complaint / Review: NuvaLife.com - Deceptive practices!. #1024085

Complaint / Review
NuvaLife.com
Deceptive practices!

Deceptive practices. They give you two prices. The cheaper one is if you join their "club". It appears you can pay the higher price and "not" join but they sign you up anyway. I have been being charged $19.95/mo. And did not know it! My husband pays the bills and I did not see the statements. I found this out by accident when I was looking for another charge on my Amex statements. The bad part is I ordered twice from them and they do not cross check to see if you are already a member. They just sign you up again and start charging you 19.95 again.

When I called customer service they kept saying "you had seven days to cancel". I kept saying I didn't know I was being signed up. I thought I had a choice not to pay the "deeply" discounted price and just purchase the product. Do not deal with these people. You will join the club!


Offender: NuvaLife.com

Country: USA   State: Florida   City: Boca Raton
Site:

Category: Health & Medicine

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