I purchased a recliner from our local store in North Aurora and was told the delivery charge would be $59.99. After a discussion with my husband he said he would pick it up. I called and was told I would have to go to the Bolingbrook store which is not real close to our home to pick it up or pay a ...
I purchased a dining room SET from bobs 6 months ago. The table had to be replaced the second month in (peeling veneer). I phoned June 3 because the peeling is happening again and the chairs are losing colour (loosen joints). Tech comes in and offers touch up stain and lacquer spray as an option. ...
I originally purchase several pieces on April 13. Was told part of order would be ready end of April, part at end of May. Arranged separate deliveries. When first set of items wasn't ready until end May, wanted everything delivered together. Was very specific about that. Truck came, one item was ...
We purchased a micro fibre sofa and love seat recliner from the Ashley furniture store in Fremont in August. The furniture when it arrived was as expected. But within a few weeks we started noticing micro fibre elements sticking out from all parts of the furniture - this was not fibre leaking from ...
We bought the Black series (king size), supposedly Top of the Line for $2500. After less than 3 months, there were two troughs in the mattress. Simmons states that up to a 2" dip (with no one on the mattress) is acceptable. It cannot be slept on with that much of a dip. We are not sleeping at ...
I went into room to go in March and still today in June I have not received my complete order. Two times they delivered the wrong lamps and the media chest has been on back order since March. Each time it was to be delivered a customer service representative would call the day before and tell me ...