I purchased a brand new sectional/chaise sofa at Cost Busters September 6. It had been sent to my home on September 13. After tearing off the plastic presentation, it had been soaked about the base. Given that they DON'T come up with the furniture for you personally, used to donot discover this till once they quit, after I closed for shipping. I have set about the chaise end-of the sofa an overall total of three times and also have been injured by insects or burned with a substance of some kind. I lay about the sofa part earlier this weekend and also the entire point buckeled/caved in and smashed! I've no kids, no body else has seated onto it and that I consider 113 pounds! I created a physician appt. Nowadays to determine which kind of insects/chmemical this sofa has that's provided me the allergy/burn scars (I'm totally coated on my body). After I named nowadays, the woman I talked with (at Cost Busters) stated that "Marty" was not open to talk about the telephone, he's the client support supervisor. She stated that their factory was actually flooded, which my sofa never must have been placed on the vehicle for shipping. SUBSEQUENTLY stated that I'd need to spend $50 in order for them to choose it back-up!!! They'll not return my cash to get a defective item along with probable insect invasion/chemical harm. Clearly this sofa was water logged & sprayed with substances to dry and conceal the odor. Thus the sofa buckeling. They'll not use me what-so ever. Nowadays is October 6, I visited the physicians nowadays. She stated that I had been in touch with some form of substance that I'd a serious allergic response to. I had been given Cephalexin & Prednisolone. She stated I had been really near to having a staph infection when the allergy blisters might have exposed. I have to understand what I will do about obtaining a complete refund. Their agreement claims they don't do discounts of any kind even when their furniture is defective. They neglect to let you know all this throughout the purchase. I've named them numerous occasions... I keep obtaining the run-around and today they have to observe my telephone number on callerid and wont answer. I examined the BBB plus they have 14 grievances against them previously year. This really is absurd and that Iam caught with this specific damaged, chemical infested sofa! I've previously informed Jane Miller of Chanel 2 Information and also the Attorneygeneral. This location is just a RIP-OFF! Ought to be TURN OFF!!
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