A duplicate of mail to:
Raymour Flanagan Norwalk, CT
Neil Goldberg Leader/boss
I purchased a sofa and loveseat on February 17,1007. I used nearly $2000.00 for that 2 items. The deliverymen attempted to provide them-but could not simply because they couldn't have it although the doorway after many attemptis, (unsure that my couch was split a little locations and also the base was free from both seats & sofa.) The deliverymen quit the sofa and love-seat "per my demand" since I told them-it might match through the rear door which was blocked-off at that time, so that they quit them discovered about the patio. They explained to signal the linen they sent the two items also it was okay to depart it about the patio, and so I did. That evening I named the primary shop and tell them the furniture was broken plus they offered me another quantity to contact and somebody might come and appear at it. They stated that they'll change it since it couldn't be fixed. Good. Your day they found provide the brand new items (per Patty) she informed the motorists to go back since I signal a page declaring it had been not broken (that was not the case). Once they included the very first collection it had been not coated about the vehicle with plastic or even the large covers they employ to provide. Mines were opened since I visited the vehicle together when it had been exposed. Patty wasn't sensible about and stop rude. She stated you sign the linen and do I read anything before I sign something. I usely do but I'd so much happening in my own home that evening such as the rug males installing carpet on all of the surfaces, and so I trust the things they believed to me. All I needed was in order for them to restore my collection. For that amount of cash all I'd like is what I taken care of and he or she declines even if my Spouse named to keep in touch with her and he or she stated that there is nothing she might do to correct the furniture and that I needed to negotiate using what I've. I had been decrease until a co worker explained he purchased furniture and explained to create the boss of the organization today 6/8, to see what can be done because I should not have to settle with it since I bought the programs protection and she would not provide with that likewise. I want anything accomplished since if you should be investing cash and also you aren't pleased you need to get your cash back or collection changed.
Mr. Goldberg I'm still upset in the proven fact that I really like the collection but no body from that organization assisted me with this particular issue. Patty was uncommon and uncomfortable and he or she suppress me from purchasing the rest my furniture from Raymour. It's a primary when the client was pleased that we wasn't.
Sincerely Yours
Roberta Lawrence
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