Usacomplaints.com » Foodstuff » Complaint / Review: McDonalds - Bad service... Bad food... Bad everything!. #362719

Complaint / Review
McDonalds
Bad service... Bad food... Bad everything!

I delivered this notice to corporate McDonalds many months before. Many times later, I did so obtain a phone in the supervisor or operator only at that specific McDonalds (despite saying in my own notice that I'd no-interest in speaking within the telephone about this). He explained he was worried and desired to make certain these specific things do not occur again, but so far as I - can observe, nothing has transformed (given, I currently proceed there super truly after all of the issues I Have had, but nonetheless).

That Is with regard particularly towards the McDonalds at Harry & Webb, in Wichita, Kansas. The initial page practices.

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This is not only a criticism about one-visit. It's been continuing for weeks, and that I've eventually simply determined anything ought to be mentioned about this.

The above mentioned-described McDonalds has severe issues. Whenever you compare this to some EXCELLENT shop, like the one-over by wherever I function (Douglas and Seneca), the distinction is impressive. But actually by itself, the Harry & Webb McDonalds (over by wherever I reside) may be the toughest in Wichita - the toughest I Have observed *anywhere* actually. And that I applied to work with McDonalds, a long time ago. I can not imagine what type of scenario is certainly going on the website which allows such poor support to carry on for such a long time.

I hope I'd recorded every issue I Have undergone only at that specific McDonalds, but here is a few.

1) Slow drive thru. Itis not only slow, itis *unbearably* slow. It was the issue at my newest visit. I'd attended get meal for my spouse before getting my child to some film, and really should have experienced sufficient time. I had been within the drive thru with eight vehicles before me (three which QUIT the point before actually purchasing, possibly because of the lengthy delay) for fifteen minutes. FIFTEEN units within the drive thru point. Why??? No apology in the screen, possibly (and frequently, THEY ARE DOING apologize, since the delay IS DEFINITELY extended).

2) No bills. They rarely provide a bill. I often make sure to request (particularly after it's occurred a lot of occasions), but occasionally I forget. I ought tonot need to request a bill after I spend by bank card.

3) Errors. Itis uncommon they get an order right until it's really a really small purchase (state, perhaps a hamburger along with a sprite). However they occasionally get also the little people incorrect. It is assured when I purchase for myself, my spouse, and my child, they'll mess anything up. They'll provide the incorrect marinade for that mcnuggets. They'll overlook a product (for example my spouseis yogurt parfait). They will forget to provide us straws. They will have actually provided me the incorrect order completely. A period or two, I Would realize. I had beennot ideal after I worked for McDonalds.

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(The type did not I'd like to complete, and so Iam distributing more to carry on my first concept):

... They Will Have actually provided me the incorrect order completely. A period or two, I Would realize. I had beennot ideal after I worked for McDonalds. However the people ONLY AT THAT McDonalds get purchases wrong NEARLY ALL the full time.

4) Perspective. A few of the screen employees have really appeared FRUSTRATED to become helping clients. I can not be ethical ENOUGH to prevent it, particularly when I request the right sauces after examining the carrier, or perhaps a bill, or perhaps a lost product. One woman, weeks before, really huffed as if I had been requesting anything totally uncommon simply by looking to get my purchase fixed

5) Poor food. I recall onetime, when Poultry Prefers were pretty fresh (atleast I believe they were - I'd only began purchasing them, though perhaps they'd existed awhile). The five items were over cooked, little, and shriveled. At Seneca & Douglas they include AN ADDITIONAL item if one is just a tiny little, plus they NEVER function dried up items. This purchase was all-but inedible. And that I've had undone french fries, sloppily-created burgers, along with other issues.

I'd say I Would start to keep an eye on it, but my spouse and I'll no further patronize that McDonalds, atleast until essential. I considered calling the dog owner, Roy McCalla, whose quantity is on the indication from the screen, but-don't feel just like having an extended phone discussion about that.


Offender: McDonalds

Country: USA

Category: Foodstuff

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