Thanksgiving Morning, knowing my computer was extremely slow, I followed up on a TV commercial to speed-up my computer with MaxMySpeed.com. I knew what I wanted but had to listen to 20 minutes of sales reteric and statements like, my computer would run faster than new, I did not need a new computer, and ALL of my computer porblems would be repaired Online, while I was having Thanksgiving Dinner. I agree to their program, I would pay for the service, have them remotely repair everything online while I was out and it would all be repaired when I returned.
When I returned NOTHING had been repaired, it did not appear anything had been done, and my computer was four times slower than before.
I called MaxMySpeed.com to cancel my order and was told my order was NOW being VOIDED and there would be no charges to my Debit Card. Later I checked my Online Bank account and discovered I had been billed $39.98 for the Download and $199. For the service membership. I Emailed an inquiry and was told it would be up to 2 billinjg cycles before the moneys were back in my account. I was further told MaxMySpeed.com had refunded to the monies to my account but MY financial institution was holding the funds. I contacted Bank of America, my bank, and was told NO funds had been returned to my account.
MaxMySpeed.com has been notified Criminal Wire Fraud and/or Wire Theft charges will be filed if the monies are not immeidately returned. Based on this contact MaxMySpeed.com appears to be nothing more than a Scam and a Fraud. They promise everything and provide nothing except a huge bill.
Sincerely,
Randy D.
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