Usacomplaints.com » Electronics and household app. » Complaint / Review: Nook Color - Functionality, Customer Support. #702524

Complaint / Review
Nook Color
Functionality, Customer Support

I bought a Space Shade only a little over fourteen days before. Since that time I've had the next issues/inadequacies withit:

1. Specialists and administrators who have no idea the merchandise.

Each time I demand help I'm placed on store while technicians and/or supes who've to analyze just how to reply my issue (s). This becomes a fundamental question right into a task and results in 20-40 second telephone calls PER ISSUE! One supe really removed a guide I taken care of when all I needed was for that test to disappear (the test remains along side others which are filling up my system).

2. I can't remove publications or examples from my Space Shade. There's a disconnect between what exhibits on your PC online display consideration and what exhibits in your system. (Although I will remove examples from my bill using my Computer, this doesn't complete to my Nook.). There must be considered a method to remove on the Space and never be therefore determined by online Computer action. I ought tonot need to sign up to my online consideration to be able to remove a guide or perhaps a test. (The Kindle I employed before the Space enables a person to remove a guide or perhaps a test straight in the system itself.)

3. Used to donot discover till after I'd the Space the outside watch just operates on select capabilities which does not contain many publications people study! Exactly why is that? (The Computer application for Space works together with a horizontal view. It'd be good if there is some consistency!)

4. The battery only works for around 5 hours. This can be a true disadvantage for the system. It takes you've your adaptor along with you all the time.

5. I pre-requested several publications and discovered that regardless of how well before the guide is printed you purchase it ahead of time. I no further pre order publications from Space. (Amazon does not cost for Kindle publications before guide continues to be shipped. Many merchants have this standard business training.)

6. The Space application for my Android includes a site swipe that's the appearance and sense of switching a document guide site (such as the ipod). The Space Shade doesn't. Why don't you? (Again, a persistence problem.)

7.installing publications. I've bought three books to date. Just one saved because it must, i.E., with no the help of techsupport. This occurred after I requested an example (and later bought the guide) so when I requested a pre order (that ought to have saved instantly upon distribution but didn't). It got about 20 units each assistance phone to obtain the publications. This can be a deal-killer for me personally.

I discover the Space to become also determined by and managed in the online W&D site. A person ought to be ready to manage this content of the system in the system itself.

I also find these problems substantial, particularly the amount of technology calls needed, the down-time I've together, and also the issues with installing.


Offender: Nook Color

Country: USA   State: California

Category: Electronics and household app.

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