I sent in a nice, untouched Blackberry Phone to this company. It was quoted at $48. The mailer envelope came quickly, I placed the phone, and being generous, also included the charger, earphone and what accesories I could. I figured, why not give them everything, I have no use for it.
Then several days later I received this email...
We're processing your order as we speak.
We're just dotting our I's and crossing our T's to make sure your phones match your information and the quote you received. When that's done, we'll send you an email letting you know the status of your payment.
In the meantime, pat yourself on the back for being so environmentally cool. And spread the word to your friends and get them to do the same!
Thanks,
Doug Feirstein
Ceo
Www.uSell.com
P.S. Your check amount, if any, may be different than the quote you received if you sent in fewer phones or a different cell make or model than what was quoted.
Please do not reply to this email. To connect with someone in our Customer Support area, email us at [email protected].
I then sent an email to the support address... Only to get a logon template to discuss it. I did that and now it sits as an open issue, with nothing replied to or commented on since then. That was on 5/21... I could have turned it into Verizon, my cell phone company, for $24, like I did with several other phones and got credit within 3 business days. How many T's are you crossing and I's are you dotting?
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