Usacomplaints.com » Electronics and household app. » Complaint / Review: Canon - Poor quality. #654352

Complaint / Review
Canon
Poor quality

I bought this camera in March, soon after it had been launched. I hope we'd never met. The battery lasted for 10 pictures and never the 200 they stated. Named Cannon in December plus they delivered a brand new battery in my experience of course if which wasnot the trigger, then I'd have to return the camera for fix or perhaps a new one.

In January, I had been still exceptional same issues, covered the camera for $200, ($13) dutifully delivered the 3 batteries that I taken care of ($65),

As well as their tech-support stated I'd get a new camera within seven days which a solution could be released - and become certain to submit my evidence of purchase from amazon.com.

I named their workplace and somebody who did not appear to understand the battle was around explained to send a duplicate of my evidence of purchase - described that I currently had delivered that, the batteries, etc. She'd no idea. I quickly hung-up and named client no support plus they made around and created a solution number. They explained that it may be a restored camera, these werenot guaranteed. I requested to talk to a boss and informed him that I taken care of a brand new camera and that is what I likely to obtain. I named still another workplace and also the repetition stated that a brand new one have been delivered. It came - restored and with no batteries that I'd delivered them.

I wrote a-9 page fax towards the boss that I'd voiced to, detailing that I declined to simply accept a restored camera, along side all of the relevant info. Reading nothing from him, I sent it again. I surfed around and created their Leader & President's title and phone number.

Named their Ny headquarters and delivered their Leader & boss the 9 page fax. Never heard a term. Delivered it again the following week, requesting help.

I submitted a using the Better Business Institution and fourteen days later, I obtained a telephone call from the sheepish individual who provided no apologies,

Apart from to inform me when I delivered my restored camera for them, she'd deliver me a brand new one, along side three fresh batteries. Like a 'good-will' motion, she questioned basically might take a totally free situation. Certain, why don't you, I'd previously bought two plus one more might increase my selection.

I looked at amazon.com's cameras again and noticed a Nikon that's being released, 16 megapixels for that same cost that I taken care of this POS I've;

That one has 14 megapixels. I've no criticism using the images - that their batteries wont maintain their cost, their Hardware cable link with my Mac is not acknowledged and neither may be the Hardware card reader.

Using the services of Cannon is a headache and that I would not conduct business together again no real matter what these were promoting. They simply do not care.


Offender: Canon

Country: USA   State: California   City: Coronado

Category: Electronics and household app.

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