Usacomplaints.com » Electronics and household app. » Complaint / Review: Digitals Future - Digitalsfuture.com - Bait & Switch of Import / Gray Cameras - Never send unless they upsell you. #424336

Complaint / Review
Digitals Future - Digitalsfuture.com
Bait & Switch of "Import / Gray" Cameras - Never send unless they upsell you

This is a classic bait and switch company marketing "upsells". I ordered a Canon DSLR on 1/8/08 and got an order confirmation. After about a week, I decided to call to check the status. They then stated they have been trying to get a hold of me to verify the shipping address. After doing so, I got the sales job to try to buy a battery & charger (not included), lens, strap, etc. I declined. I was then told the camera was 4-6 weeks out which I said was fine because I was not in a hurry and I already had the "accessories". Called again last week and the cameras are stuck in customs (BullS*T) and it will be another 4-6 weeks. I have not cancelled and plan on spending more time calling everyday getting updates. Even if they cancel my order, I am going to continue to call and I am sure I will cost more in toll-free calling on-hold than my camera will cost.

Moral of the story is don't order from them unless you have time to waste and really don't want a product.

Here is there "storefront":
http://donwiss.com/pictures/BrooklynStores/h0268.htm



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