Roughly 2 years ago I went to beepers & phones of Ocala FL in the paddock mall to get a new cell phone, I bought two Alltel phones but once I purchased them I realized I didn't have service in my area (which I was told by beepers & phones that I would have 100% service). So I called Alltel and told them the situation. Then I was told by Alltel I had been sold a Refurbished phone and that they recommended I take it back, which I did three days after I purchased the phone.
I was embarrassed in the mall by a group of kids working at the store, told I would have to pay almost $300 back for restocking' the phones which I did, they said I could only pay cash (I know a big mistake now) so I paid after telling them how I felt and that I had been sold a refurbished phone, they didn't care I paid the $266.08 for my two phones (one was in my name, the other in my business partners name) and I called Alltel while standing at the kiosk and canceled my cell account since Beepers & phones would not call while I was standing their. I thought I was all done.
Well in the mean time I didn't realize they had gotten the copy of my receipt that showed I had paid the $266. I went on my way, a few months later I got a letter from a credit service telling me I owed for my partners phone and my phone, I was outraged. I got my paper work out and realized the paper work they gave me just said I canceled my plan. I went back to the mall, and was told they didn't keep track of who gave them cash (BIG LIE) and was still getting lied to, they finally gave me another copy of what I already had that said I had just canceled my Alltel service. NO HELP.
Now Peak Credit Services, in Largo FL is trying to take me to court 2 years later, over the $266. I called them and tried to explain what had happen they wanted my Social Security number and I said if you can't get my information by the account number I just gave you then you don't need my social number, ' I was rudely responded to you called us' and I go yes but I'm not giving you my social I'll just hand this over to my lawyer'. I was cursed at, told that would just cost me more money and then abruptly hung up on.
My advice DON'T EVER DO BUSINESS with ANY company that is / was associated with ANY beepers & phones! They WILL rip you off!!!
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