Lastmans BadBoy Furniture sold me an extra warranty that they said I needed if I wanted to make sure my t. V was replaced after (God forbid) 3 visits from a repair man.
(called "no lemons guarantee)... See "solid gold protection plan"
... Well I have had 3 visits now and they refuse to honour the "solid Gold Warranty" I bought for an extra $199.99 suggesting its samsungs problem.
(this was 2 months ago)
... Then, finally, today after chasing these clowns down on the phone again I was told that samsung has finally agreed to step up to the plate and replace my t.V... Thank you samsung.
... However this still leaves me ripped off for $199.99 as I clearly did not need this warranty and the sales rep and on duty manager knew this (.. As he knocked $49. Off the price of bogus warranty)... The salesman just musta crossed his fingers hopeing the t. V was fine and I would never know that I did not need this warranty.
This is the scam... If your T. V comes with a Warranty from the manufacturer. Then you don't need the extra "Solid Gold Protection Plan"
... And if you have problems they just tell you that its covered by the first warranty and avoid you!!!
... I have demanded that I be refunded the $199.99 by Lastmans BadBoy Furniture and they refused. The manager simply laughed and said "are you done?" when I spoke of the unbeliveably bogus treatment I have recieved from customer service, repair men and from the likes of him. I look forward to hearing that the london location is closing its doors, as I promised the manager that there is such a thing as bad publicity. I also want to prevent other people from becoming a victim of this scam.
... Oh yeah, and the answer to Dennis's Question is...
... BUDDY I AM JUST GETTIN STARTED!!!
Scotteye
london, Ontario
Canada
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