Ecently I purchased a computer monitor which I never received. On 11/25 I purchased the item online from circuit city. On 11/28 fed-ex lost the package. C.C. Was informed that the package was lost. C.C. Told me I had to wait until 12/09 to make sure the package doesn't deliver, even though it was deemed lost by fed-ex.
12/09 C.C. Told me I had to wait until 12/11 now to make sure the lost package doesn't deliver. 12/11 c.C. Told me I had to wait until 12/12 to make sure that my package, which has been deemed lost for days already, does not deliver. 12/12 c.C. Told me that a case manager has to review my case to make sure I qualify for re-shipment of my paid merchandise which was never received.
12/13 C. C told me I have to wait until monday, call back and then in 5-9 business days someone will review my case to see if I am allowed to get the monitor that has been paid for since 11/25. C.C. Has no intentions on sending me a replacement, they are trying to "make me go away". Please help me!!!
Complaint / Review
Circuit City, consumer Electronics
Circuit City, consumer Electronics Corporate Bullying
Author: Joepucci187
Offender: Circuit City, consumer Electronics
Country: USA State: Virginia City: Richmond
Address: 9954 Mayland Dr
Phone: 8008432489
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