Usacomplaints.com » Electronics and household app. » Complaint / Review: Pacific Sales - Terrible customer service. #328117

Complaint / Review
Pacific Sales
Terrible customer service

Mentioned a 1pm shipping period, and turned up 11:40am. Quit a note on my device declaring it'd be $75 to redeliver. Each time you contact you receive a note device to keep in touch with the salesman. Customer support stated too poor, this is the principle and we don't have 1pm shipping times. Salesman guaranteed a redelivery exactly the same evening with no one turned up. Salesman again guaranteed 10am provide for that following day and again no-show. 10:30 Revenue supervisor calls and claims a unique shipping has been created and you'll contain it in 2 hours, (midday - 12:30) as well as the shipping supervisor will-call you in 10-15 minutes to verify. You know what no-call with no shipping. I contact 12:30 and stop the purchase with salesman and sales director. I venture out and 2 hours later Pacific Revenue attempts to provide the devices. I wasn't house. I get property and there's the $75 to redeliver concept plus one from mail stating we created a unique journey for you, where are you? I suppose I had been to make use of my psychic forces to understand these were providing at 2:30? Supervisor and Sales Manager never called back - each time I named I acquired an answering machine. I visited Sears, and re-purchased the devices plus they were shipped 24 hours later inside a 2-hour window.


Offender: Pacific Sales

Country: USA   State: California   City: Torrance
Site:

Category: Electronics and household app.

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