Usacomplaints.com » Electronics and household app. » Complaint / Review: MyRatePlan - InPhonic - LG Phone Car Charger - MyRatePlan - InPhonic - LG Phone ripoff Car Charger MyRatePlan REFUSES Take Back or Exchange Incompatible LG Charger!. #220407

Complaint / Review
MyRatePlan - InPhonic - LG Phone Car Charger
MyRatePlan - InPhonic - LG Phone ripoff Car Charger MyRatePlan REFUSES Take Back or Exchange Incompatible LG Charger!

I bought an LG phone and the accompanying accessories kit from MyRatePlan.com.

The accessories—THE CAR CHARGER—is INCOMPATIBLE, i.E. It DOES NOT FIT the phone, and MyRatePlan/Inphonics REFUSES to take it back or exchange it!
I've spoken to three customer service reps, including a supervisor, spent over 45 minutes on hold, then had to call back a second time when the first manager HUNG UP on me instead of transferring me to a supervisor.

In the end, all the supervisor came up with, is that I would have to complain to LG. However, he REFUSED to give me any contact name or information at InPhonic or LG—saying it was "against company information" to give out any contact info!

WARNING: they are still selling this accessory kit with LG phones! Athough they clearly know that they are INCOMPATIBLE.

DON'T buy them from Myrateplan.com
—if you absolutely have to have an LG, go to a physical store and make sure the CHARGER is compatible! This one had a completely different plug. Check out EACH component in the multi-accessory package—the headsets are compatible, the car chargers are NOT—in the same bubble-pack unit!

The Inphonic/myrateplan "customer service" is beyond terrible—I would NEVER buy anything from them again—and no, the savings ISN'T worth it. I will also never buy an LG phone again—even if the phones are good, the customer service is TERRIBLE.



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