I also have possessed a large number of Nikon items and am an expert shooter with more than 20 years expertise. Through the years I've experimented with consider them in Torrance for repairs towards the Nikon Service. Frequently their fix quotes are double or dual the item's particular worth! One occasion I'd a mal display that is functioning. The fix to become around $180 was believed by Nikon! (the worthiness of the display was approximately $100 like a used product), and explained it anything inside was broken and needed to be fixed. I had among my personnel and declined the estimation evaluate the display. He explained that everybody knows all that's necessary to complete them clear having a cotton swab and rubbing alcohol and all which was poor was the connections. He did. It got the display and also 2 units subsequently worked correctly. Pointless-to-state I experienced nikon merely tried to make the most of me. Consequently I came across an area little repair center who charged 1/3 the charge for almost any potential repairs.
Lately I called Nikon tech-support for problems I had been having with my Nikon film neg reader, (Nikon coolscan 8000). I had been first requested for that sequential number and was subsequently educated the reader was "from the repair warranty". I mentioned I understand and out of this stage I had been provided the estimation expenses breakdowns sort "out-of warrranty" repairs. Out of this stage I had been provided a summary of estimation expenses which range from $35 to wash it to get a significant restoration to $225 maximum. I had been also informed though I had been necessary to pay shipment towards the restoration service in Ny, (I'm in Caifornia!), that shipping could be compensated by Nikon for that return of them. I invested $80 to truly have the reader delivered and appropriately packed. 14 days later I obtained an estimation from Nikon of $375!!! ($50 of it had been for shippiing!!!). Pointless-to-state I had been angered! After I called Nikon fix in Ny they stated somebody in customer support offered me the incorrect info and just might not clarify the costs! I told them that I'd HAVEN'T decided to deliver it understanding it'd charge me 450 to correct something which has become not worth significantly more than $500 and I wrote down anything I had been informed just before delivering out the reader!!! This case has occurred in my experience numerous occasions before and that I understand of additional experts who've likewise experienced exactly the same situation
After I called to consult with somebody at Nikon about my scenario and indicated my disappointment he merely chuckled at me after I stated I'd document a with Customer Matters? Personally I think Nikon really underestimating fix expenses is benefiting from people customers after which slamming us with crazy expenses after they possess the item within their ownership and there's nothing we are able to do about this! I had been lied to concerning the estimation coersed to deliver the restoration service is ted by it and today I'm caught.
I WOn't spend this estimation and today they WOn't deliver the merchandise back without my spending the $50 delivery charge!!
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