It's very simple. I took a Sony Camcorder (DCR TRV-350) that was purchased at this particular circuit city in for repairs. I paid $35 initially for a 'diagnostic' even I was able to explain in detail what was wrong with it. I waited three weeks for my Camera to get fixed, and finally recieved it back, with a note saying that it was in perfect working order. On august 2, I was planning to meet with a client about video editing work, for which this camera would be necessary. I was informed by a business partner (while I was at work) that my camera's firewire port was STILL inoperative. I had shelled out $150 to Circuit City to repair it, and they said that it had been fixed, but it really hadn't.cc did ssay that I could bring the camera back in and they'd send it off free of charge, however the failure of my equipment - and the failure of Circuit City to deliver service while not failing to take my money - may have cost me a client. Thanks, Circuit City!
0 comments