When I received a Playstation Portable (PSP) "BUNDLE" from PAGE COMPUTER.com, the product received was not what was advertised in their web site. The web site was advertising, in a picture and discriptions, a "BUNDLE" that included along w / the PSP a hard case, disc covers, car charger and screen protectors. I received only the PSP w / the regular adapters. I was missing items.
After several calls to PAGE COMPUTER.com I was able to talk w / a Sale Representative. I explained what had happen and I was informed that "I WAS CORRECT AND THAT THE MANUFACTURE MADED THE MISTAKE IN ITS PICTURE."
Page Computer ADMITTED there was a picture showing what I had mentioned above... But it was SUBSEQUENTLY changed to what the web site shows now.
The Rep. Further stated that they were "sorry about the mistake". THAT WAS NOT ENOUGH!!! I demanded the company made the mistake and still knowningly CHARGED me for something that I had not ordered. I wanted them to honor my order as it was ordered.
They stated that management was informed and they were not going to honor my order or request! Wow!!! How a big company can just abuse! WHERE'S THE GOODWILL HERE. I WAS CHEATED!!!
I was told by the Rep. Nothing else could be done, in other words, the problem was mine!!! They did inform me that I could return the product for a refund... WOW!!! I would be responsible for the shipping cost... Again!!! I REFUSED!!!
PAGE COMPUTER falsely advertised their products and will sell you products w/o authorization. BE WARE!!!
Thank You!
Tuly
Carolina
Puerto Rico
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