Complaint / review text:
My problems with South University, Richmond, VA began with my first meeting with a Qualifications gal, Bobby, and a financial advisor, Kate. I told both of them I was employed, had been for some time and that I did NOT want to graduate having a loan of $50,000 or more since I was 52 years old. I explained to both of them that I would rather use that kind of money for a mortgage instead since I didnt own a home. I explained to both of them that I was looking for a full time job, couldnt take too many classes so that I could work and have time for classes. Bobby said In order for you to get your
Bachelors degree in 3-1/2 years, you would have to take 3 classes per semester. Since this would over load me she said You have to take 2 classes each semester to get the free grants and this would make you graduate a little later.
Kate (financial advisor) informed me that I qualified for free grants which would make all my classes free expect for a small portion of about $3,000 which FASFA would finance. She also informed me that my books would not be free so I would have to pay for them. I agreed and signed up for 2 classes. Before signing up for classes each semester,
I always told by Kate, Erica and/or Leigh that I was still unemployed and because of this I always asked if my classes were still free; for which, the response was Yes, your classes are free. I was told my all classes were free by Kate, another financial advisor named Erica, and once by the class Register named Leigh.
After attending South University for 1-1/2 years, I found out that I would have to take 5 classes per semester in order to graduate in 3-1/2 years. This meant that with me taking only the 2 required courses for free grants, I would still have about another 5 years to go after already attending school for 1-1/2 years.
This is a far greater amount of time than the little later Bobby informed me of. Leigh said, Sorry if Bobby misrepresented
The requirement to graduate in 3-/12 years. Weeks later, I received a noticed from FAFAS stating I had a student loan of $16,000 and I was devastated.
Since finding out the horrible news of being in debt to FAFAS for $16,000 when I was repeatedly told my classes were Free, Kate and Erica has denied ever saying anything about my classes being free. Kate and Erica have denied ever knowing I was unemployed while in school when they are financial advisors and have verified my records of employment before. The Dean of the school said he would get back with me about this but I have yet to hear from him. South Universitys collections department has informed me that I did receive grants the amounts of $4,000, $3,000 and more but has yet to send me a break down of this enormous debt I did not know about until June of 2011. South University wants me to pay them for almost $800 which I would not owe had they not given me false information.in addition, I am required to pay this amount before the university will release my transcript showing I have a GPA of 3.9 which may help me get a job. South University in Richmond, Virginia has repeatedly given me false information to get me in school and to keep me there. I remain unemployed, have stopped attending South University and now face having to file bankruptcy for a loan I told them I never could afford to begin with.