I have found myself very disheartened with OTC. My son was very excited about thier program. I did my research and found 4 complaints with the BBB. Hesitantly, I opted to give OTC a chance to show me those complaints held no ground. Unfortunately, they rang more true to my gut instinct than I had hoped.
A recruiter came to our home and gave a WONDERFUL presentation. However, he told us we HAD to enroll in order to get into an orientation. Strike one as far as I'm concerned... But OK my son is stoked how do i say no? He asssured us that we would have 5 business days after orientation to withdrawal and receive a refund. So, OK went to orientation on Friday, August 12. As the introduction was closing, I was caught by a comment the speaker made, he said " If you are not enrolled already you will have a chance to do so today". That doesn't make sense to me? I was told by the recruiter that I HAD to be enrolled just to attend the open house/orientation. Not good business on his part. He intentionally required a $100.00 deposit although it was not necessary. Strike two for OTC.
On Friday August 19th I sent an email to admissions withdrawal my son from thier college. They phoned me later indicating that I was not entitled to a refund of the $100.00 enrollment fee I paid. I explained that the recruiter had assured us we had 5 business days to withdrawal. I was then informed me that Saturday is a business day and that; furthermore, admissions department not authorized to refund us our money and did not have anyone for me to speak to in regards to that but that I should contactthe recruiter in regards to my sons withdrawal and refund, leading me to believe the recruiter had the authority to refund the deposit.
I immediately phone the recruiter and explained to him that my son wanted to withdrawal for the time being due to a discussion we had with his Auto Tech instructor at the Vocational School he will be graduating form. He informed my son and i that he may not need to further is education upon completion of his 2 year Auto Tech. Program unless he was looking to get an associates degree, which he is not interested in at this time. I went on to further explain that upon graduation my son can take his ASE Certification tests and receive a one year work credit from the Auto Tech Program and after working for one more year can earn his patch. So at this time we would like to hold off from the investment of any further education. The recruiter became disgruntled. He informed me that we not only didn't count Saturday as a business day but it was now Friday and we were actually 7 days out. Really two days? Ok fine it was in the fine print somewhere... Right? Furthermore, he went on to say that the "Vocational Schools have all the kids that have no brains and that they are sent there to be BABYSAT. But I will see that for myself." Now, not only did he insult my son but he insulted the school system. After he finished his tangent about my son being incompetent he offered to re-enroll him when I HAVE to because he will have no option but to work for Jiffy Lube. Another insult to a major corporation. Strike Three for OTC. Not only will my son Never attend that school but I will be sure that the instructors at the VS and the High School know how OTC views their educational system and it will find it interesting to see if OTC gets invited back to recruit their students. Also Icontacted the BBB. Sad to say, that OTC wont care seeing as they already have 5 complaints prior to mine.
I think that the public should be informed of the unprofessional practices at OTC. Is OTC and thier recruiters that desperate or cold hearted that they use manipulation to take the hard earned money of struggling families in today's economy? That is the impression they have left me with and a really bad taste in my mouth.
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