Well Grand Canyon University strikes yet again. After a while you have to question the overall integrity of a university when it's swarmed by the same type of complaints on a continual basis. Here's my latest chapter. I applied for financial aid towards a doctoral program at the university. I was told that I was close to reaching my aggregate limits, but would have enough to cover my tuition etc. Until February. I was told this by my finance counselor Renee Belonge (sp) who emailed me and told me that she had her manager to verify coverage, and everything was great. (The power of email documentation.) Enter Fall 2010... Still no award letter. I make a complaint via this board and one of the finance Directors looks into my case and recertifies that indeed I do have enough aid until 2/11. (Did I mention this guy is a finance director?) I was told that the reason why my account had not been credited with FA was because my checks had been sent back. Now mind you they had no rhyme or reason but they were indeed sent back. They researched for over a week allegedly and found that my FA awards were sent back in error. So I am issued a few weeks later new sub and Unsub loans that covered my tuition. Meanwhile my mom dies, I drop fill out a leave of absence form (did I mention I faxed this three times to the attention of a Turk... An academic counselor... And received verification of receipt from my finance counselor (uhhm ok); however she states that I filled it out incorrectly... So I sent it back another two times). At any rate they never dropped me from the class / processed the new paper work and I received an F and a notice of academic probabtion. Wait it only gets better.in January I receive a $112 refund check for my tuition / fees. Ok... Hmmm they really did apply my loans etc... I'll appeal the grade no problem or so my thinking went. Two weeks later as I am driving, I receive a acall from Rene. She informs me that I had reached my aggregate limits back in the fall and now I owe the university $4000. (insert explicatives). I couldn't raise my voice as my two year old was sleeping in the back seat. I questioned her sanity as well as the practices of the university. She wanted me to talk with the supervisor but I told her I would call back the following morning. Can we say I can't get these people suddenly and now my bill less than 3 weeks later is now $6000. Do not do not believe anything these people tell you. This place is a rip off. I am this week filing a complaint with the BBB, the state attorney generals office, local and state representatives, I'm blogging, I'm face booking, I'm contacting an attorney and sounding the alarm that Grand Canyon University is a scam. Now should any representatives who frequent this board wish to contact me to resolve this issue you may at [email protected]
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