This bank has the worst customer service team I've ever had the displeasure to deal with, to begin with!
My wife and I have had four Mastercards from Orchard Bank everyone of them in good standing until one by one this bank would start with theire bullsh@t fee's and so on, until it got to the point were my wife wound up closing all of her accounts, mind you and they never waved a dime.
Then I applied for a Mastercard from them, "Nowing Better" I got approved for a high credit limit. So as the month's went on I eventually maxed out the card "which banks love when you do that" by the way, but I always managed to keep it a few bucks under my limit for emergencys because I'm disabled and my health ins. Does not pay for all my meds, and thats what happened in this case.
Any time that I went over my limit mind you I aways paid there outrages fee's and charges, which is totally unethical!!!
But the past month my wife and I went thru some bad financial struggle's and needed help, so I called Orchrard Bank and asked for a creit line increase, they told me I was approved for 200.00 if I paid 50.00 over the phone by check... Needles to say I was appauled by this and requested my account be closed, since then they have been calling my house everyday demanding payment on the account and I've tried over and over to explain my situation to them, but they won't hear of it.
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