(sorry for some grammar mistakes, English is not my monther tongue)
As a former costumer from essaytown, I am very disappointment from this company. I ve never experienced a bad costumer service like this time
I ordered a 1 day service for my 5 pages paper. But after it's been over 48hours since I submitted my order I got an email from them that they could not proceed with the order although I got an confirmation which told me that a professional will begin the researching/writing process for this order?
Before that, I sent them 10 emails asking when they will deliver my paper. I NEVER got an answer. I also tried to use the live chat they provide on the webpage, made several phone calls, FORGET IT!
I do not want to ask for a refund and take legal action against the company because afer I read the experiences from the others that the company will always refering to the "no money refund" policy and bla bla. I see my chance of getting my money back as quite low. Certainly 175$ are quite lot of money, but this is the reason why I just want to warn all of you: do not use the customized paper writing service from ESSAYTOWN.com and other firms you can see in the title, since they belong all together.
I paid 175$ for nothing. I made the painful experience, but this doesn't mean you have to do the same thing again...
For personal reason I want to stay anonymous, but if someone want further information about the company feel free to contact me via email.
XXXXXX account
Munich
Germany
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