The policy at arch enterprises is to give you a very reasonable quote over the phone. Then, once they receive your precious metals in the mail, they pay you much less than you were promised. If you complain they claim it was just a mistake and they will promise to make it up to you n your next shipment. On the next shipment they will just screw you over again, and even worse than the first time.
Here is a link to a good website about arch enterprises abusive cheating of the public
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