I have been harassed by a member of their staff. I have received threats and insults by Megan from the Pennsylvania office. She Called me on January 2, and immediately started bugging me about a past due bill, on an credit account I never opened front Citi-bank. She told me to give her my mother's checking account information. When I refused she asked it I had a life insurance policy or IRA that I could cash in. Again I refused. She became hostel and said that I needed to retain a layer and that I could go to jail for theft. She said I should file for bankruptcy. She went on to verbally berate me and when I became angry she hung up on me then called back and continued the harassment. I told her I was only working part time right now and asked for a billing statement to send in a payment. She damaned $4000 immediately or she would have my wages garnished and my tax returns taken from me.
She called me today, January 3, and once again berated me and demanded money. She said I was going to pay for my refusal, demanded that i appolagize to here for getting mad then hung up on me.
Help me! I don't have the card (and never did) they are calling about. I have been the victim of identity theft.
I have had my rights violated by Megan among them are:
I was denied a prompt response to my inquiries.
I was denied access to your management team whenever necessary.
I was not treated in a prompt, courteous and professional manner.
0 comments