I paid $1999 for the Dawn Til Dusk class in Houston, TX back in December through Google checkout with my American Express card. I called the DTD 877 # several times and spoke with the owner Russ Park. He is the only human that ever answers the phone and a lot of times it goes to his voicemail. I planned my trip way in advance back in August and paid in full so that I would not have anything to worry about. I even booked my hotel where the class was being held. The Holiday Inn Astrodome in Houston, TX on Kirby Dr had no idea that the class was being held there when I called them about 1 month before the class started. I freaked out. Why would they not know about an event that was 30 days away?
Well, this is when it all fell apart. Things got worst. I called Russ Park and told me that the Dec Houston class was cancelled due to illness of the instructor. States that she had mono and was not able to teach the class. I asked him when was he to notify me that the class was cancelled? He said he had just found out about it over the weekend. What a liar! He told me he had to update the website and he would call me back b/c he was not sure when the class would be rescheduled.
Never called me back, never updated website, and never answered my calls after that... I called American Express and filed a dispute form with them. They tried contacting him. No response. It took me from Nov until May to get my card refunded. I am the lucky one in this case but there are more out there that is getting scammed by this man! Someone please do something!
Went to BBB and found complaints and this guy is ripping people off!!! Help! Please beware! This man is taking people's money!
Mia
Gonzales, Louisiana
U.S.A.
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