The last phone call I made on Sept 21 was to my Admissions Counselor, Holly Swank, to let her know that due to the MANDATORY EVACUATION of the city of Houston, I would have to delay my application for ENROLLMENT to UOP.
I told her all my belongings were packed in my car and I was heading home to AR. I told her I would have NO ISP in AR and when I came back to Houston I didn't know what my living conditions would be like so I needed to cancel my application until further notice.
She responded" NO PROBLEM we can delay your application. Just call me when you are safely home. OH, just in case, what number can I reach you at in Ar." She put my mind at ease.
I was so looking forward to going back to school and getting my degree. It was disappointing that I was having to delay enrolling.
Long story short... While I was fleeing Hurricane RITA, My Admissions counselor, Holly Swank, proceeded to AUTO ENROLL me and BUILD MY SCHEDULE. Knowing full well that I had no internet access no way to respond in a timely manner. Nothing. I was in the dark. Exactly where they wanted me to be.
All along I had taken her word as Gospel.
Holly told me I would receive 2700 in pell and stafford for the rest of my tuition. The last conversation I had with her was that I wanted to know how much my education was going to cost me BEFORE I ENROLLED.
She said didnt you get the email on the SCHEDULE OF CHARGES I said yes but I want to know MY EXACT CHARGES. What was pell and what was stafford loan. SHE said We won't know until after your 3rd course. We are waiting on the government.
I said, Well I will wait too. She said "Fine I will unenroll you".. I said I never enrolled. Then she hung up Good thing I didnt just take her word for it this time.
I contacted SALLIE MAE the student loan foundation and cancelled my Stafford loan which was waiting for UOP to dispurse on MY AUTO ENROLLED AND BUILT SCHEDULE.
I also had to write Sallie mae and cancel the MPN (master promissory note) that is good for 10 years that I signed while applying to uop online. I thought I couldn't be had. Luckily all they got was 110.00
I had to cancel my debit card and close my bank account.
They SAY one thing and DO ANOTHER... Why. Because somewhere along the line you, in good faith, gave them the authority to do so. Protect yourself... Cancel any loan requests, MPNs, debit cards, credit cards.
Steer Clear! UOP is an affront to education
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