I was told this morning that my bank savings account had been over withdrawn by 14.52 by a company in which I have never heard of until then. Upon several phone calls in which I only recieved an answering machine I finally obtained another number to contact them through their web site. The number was supposed to be for canceling an existing account before the 30 day time limit this company says they give to all people who have recieved some sort of phone call and welcome package. It stated that to recieve your full refund to send your packet back and to email them or to call their customer sevice line, which was toll free.
When I got a hold of someone from that number I was rudely told that I did recieve a phone call even though I know I didn't. I had explained to the man I didn't know how they got my savings account numbers but I never gave it to them and under no circumstances did I agree to their 149.95 withdrawal from my account.
He got very upset and kept saying mam there is nothing I can do for you at this number over and over no matter what there site said and he didnt know why I was calling that number and hung up on me.
I have since then finally broke down and called the state troopers and filed a complaint with them and left several emails and phone messages to the NSBA to which I still have no response.
Dorothy
Prattsburgh, New York
U.S.A.
0 comments