Quickbooks owners - were you ripped off on april 30? If not, don't worry it is only a matter of time! Intuit Inc the makers of QuickBooks is taking advantage of people by not disclosing their Sunset Policies. Every software package is literally "Expiring" on the shelf. If you buy a month from today, you will have less functional "life". QuickBooks looses it's functional value everyday it's on the shelf somewhere/anywhere. Older versions are still being sold "New" at places like E-Bay and other liquidation stores... These versions may already have many features disabled/crippled. Once features are "sunsetted" end users are FORCED to buy an expensive upgrade.
QuickBooks Pro 2002 (all 2002 versions) were sunsetted on April 30.intuit, Inc Does not respond to user complaints about it's discovered Policy. Owners are organizing at: We created a website dedicated to exposing this: We created a BLOG for people to post their story: We created an e-report on EBay that you can buy so we can raise funds to go after them: BEFORE YOU BUY QUICKBOOKS YOU NEED TO KNOW THIS:
OUR STORY: How We Found Out about Sunset Notices: We started receiving "Sunset Notices" earlier this year (roughly about 60-90 days before April 30). We wrote in a complaint via their website about this policy that we had no idea existed. We did not receive a response.
We understand why a Software Company would say "After we cannot provide technical support for older versions software. There should be a disclosure as to how far back the company is committed to supporting their software. We would not consider our 2002 Pro version as "old". Common business features such as e-mailing invoices are now disabled. We do not believe it is right to turn off features of a software program without clearly disclosing at the time of purchase what features expire and when. Maybe it just was not well thought out? What do know is suddenly we can't use features we've been using. We have never needed "support", and now we are FORCED to spend around $200 for an upgrade in order to maintain functionality. What does this mean? Everyday QuickBooks has a declining functional value. If you buy the "Current Version" a year from now, you will have less functional time to use it than if bought it today! You're buying an expiring product! Think about it! Think about it! If you buy an older version even though it is "new" out of the box, it may already be expired! Older versioned "new" Retail Boxed QuickBooks are still being sold! After April 30 - We again via their website sent in a complaint and outlined why we were not happy and why we felt what they did was wrong. We received no response.
This lead us to sense that this was a deliberate and predatory action to milk money out of us. We have been a loyal long trm customer, user and supporter of QuickBooks. As Technology and Business consultants we have referred many businesses to QuickBooks. We are now looking at other software alternatives. We have refused to upgrade our QuickBooks we were stunned to find "Older" but "New" versions of QuickBooks being sold on E-bay! We realized people are getting taken advantage of and they don't even understand how or why. We gave QuickBooks fair warning in our complaints.
We asked ourselves "How can we make a difference, honestly, fairly and justly?" Step 1 - create an information report for sale on E-bay and for distribution that alerts and educates people to this problem. Step 2 - Create a simple and inexpensive way to fund taking legal action to make our points heard. Step 3 - We were inspired to found this business to sell membership to our private paid subscriber e-zine mailing list dedicated to the mission.
Step 4 - If enough people support our mission we will simply do what we have said we will do. Learn about it, do something about it: get our report:
David
Portland, Oregon
U.S.A.
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