I had a leaky toilet and the tech came out on 5/21/04. The tech originally said $135 to fix it. I wanted a new toilet and they said $480.00. The tech found it needed a flange and said he would come back on Sunday to do the job. There was no mention of an additional charge at that time.
When the job was completed I offered him the check for $480.00 and he told me he had originally said $528.00 but said that the flange would cost more. When I asked him how much more he said just a little bit more.
He charged $400 for a flange. He bought items at Home Depot which I priced at $14.98 for the flange and $79.00 for toilet plus tax which came to $100.56. I paid a total of $868.00 which should have been the $135.00 plus $100.56 which is a grand total of $235.56.
Believe me, this was his 15% discount price, so he said, for a Senior Discount.
I called Mr. Rooter up and asked what they charged per hour and they said it is priced by the job. So I believe that every job is what they can get out of you.
0 comments