I'm a disabled senior.
Because of The financial and unemployment scenario within this nation, I've been unemployed for 15 of the final 26 weeks and consequently I've been compelled to take Social Protection, and also have dropped my house when I CAn't pay the mortgage on my reduced, fixed-income, the sum total which is significantly less than my mortgage cost alone.
I've needed to look for a rental house as well as in so doing I'm looking to get my power providers moved. Southwest Gas, with whom I've had available balances given that they first found Tucson within the 70s, is declining to move my support until I travel 40 kilometers for their practices, to exhibit some table jockey my "id". I suppose they're scared some 'deceptive individual' is likely to be spending my regular bills in the place of me. This even though I've an open consideration together presently at my former house, and also have had for several years.
I WOn't fold for this ridiculous necessity, experiencing not just a lack of hrs of my declining lifetime, however the price of gas for this journey at nearly $3.00 per-gallon, neither which SWG has agreed to credit to my expenses.
It's currently sad these power businesses possess the monopoly on providers that permit them to deal with their customers, whether fresh or like myself, 30-year customers, like second class people. What my Social Security quantity, my Driver's Permit or my Passport need to do with residential gasoline support escapes me. Possibly once we develop increasingly more toward the totalitarian government, run from the companies, each organization may matter its "identification" logo, therefore we are able to show that people are entitle to become blessed using the recognition of spending their excessive costs for fundamental human services. "Can I see your 'papers' please!"
With grievances moving in in the administration organization and also the rental homeowner, concerning the resources still being within the latteris title, I'm being informed the SWG is informing these folks that "your Social Security quantity doesn't fit the things they have on record". What my social security number (that will be NOT said to be directed at anybody but companies or financing organizations) needs to do with my present support consideration is beyond me, not to mention why this or every other personal details about me has been distributed to these callers! They have to have high ranking 'SWG ID Badges' that allows them to personal and privileged details about other clients.
In attempting to solve this problem within the telephone with SWG, I obtain a registered communication declaring, "you'll NOT have the ability to talk to a consultant. Please utilize our online providers at www.swgas.com."
Below is the most recent e-mail conversation after completing their online request exchange of support.
Not just have I responded for this ridiculous demand numerous occasions, but I've likewise delivered you an image of my drivers license. The truth that SWG is discussing details about me having a agent and/or even the operator of my present home, is just a breach of my solitude and isn't appropriate.
I'm a present client, Acct Number 361-0198743-028.
Used to do not, or don't require "id" for this consideration, therefore simply change handles. I've required a shutoff in the prior handle along with a move of support.
I'm the exact same individual who has already established balances with SWG or TG&E since 1975! The individual you bill each month, and never have to display identification for that recognition of spending you
I see no reason I ought to need to generate 40 kilometers on my period and gasoline money, simply to convince you who I'm, to help you proceed to consider my money. This really is ridiculous
Have your guy found my doorway when he says the meter and that I may present him my id!
I'm a, senior. If you should be declining to show on my gasoline support, I'll contact the Organization Commission, AARP, PCOA and also the regional press, to tell them that
A present SWG client with balances dating back to 35 years, to when SWG first purchased out TG&E, has been declined service becuse I wont generate 40 kilometers simply to display some table jockey my driver's permit! Must create a great tale about the 6PM information
I'll not spend any more bills (such as the newest $101.30), till this consideration is moved, as hasbeen required numerous occasions since March 1. Any costs in the support tackle, following the required shutoff day of 3/22, is likely to be problematic. Should you not close it down, I'll achieve this myself and secure the meter.
While and when you choose to switch on my support, I would like to make an application for the reduced income residential discount
Thanks for the ongoing insufficient assistance within this respect.
J. Douglas Noyce, Sr.
Original Concept
From: swgas-saz swgas-saz
To: doug. [email protected]
Sent: Friday, March 24-12:23 PM
Topic: Re: Doug Noyce 361-0198743-028.
Dear Doug Noyce,
Re: 361-0851258
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