On 9-3-09 I noticed I did not have any hot water and when I went to my front door I found a ONG Cut-Off notice on the door know showing they disconnect my gas on 9-2-09. I'd settled the prior month statement. USED TO DO NOT obtain any updates per the Organization Commission Regs with no one actually bumped. Both my spouse and that I were house since I have was bedridden due being extremely sick. My spouse is aged and handicapped and also the Company Commission confirmed we'd been outlined to get another notice in front of you stop. Our statement stated the quantity was due by 9-17-09. My partner approached ONG and stated we're able to spend the overdue stability in 3 times after I got my check. ONG advised him they'd not take that, simply because they chose to today cost mean additional $300.00 to get a new deposit. I told them I'd been a continuing client for 27 years plus they stated that wasn't essential. They just turn to discover if you spend you statement precisely about the deadline and nothing else. It generally does not matter should you settled you balance off each year but needed to request fee plans to get a month or two within the winter. Obviously should you aks for an expansion they place you inside computors as "poor clients" because you didn't spend your statement about the precise deadline.
I approached the Organization Commission plus they explained ONG can only just cost 1/6 th of one's yearly statement to get a deposit. I delivered them a summary of my regular bills and confirmed them ONG is getting significantly more than that. The person in the Company Commission stated he was worried they display my spouse had a handicap certification but ONG didn't deliver another notice as needed.
Ms. Winsworth with ONG responded that ONG had invalidated ALL ONG handicapped individual certification and allegedly delivered a brand new type for my spouse to completed. We never received it. They accepted isn't delivered licensed, so that they can't show something. Additionally they informed the Organization Percentage they had requested to get a waiver of the Organization Commission Guidelines within their last Tariff, and so I was informed ONG doesn't need to follow Name 45 of the Organization Commission Guidelines.
ONG is just a Monopoly and area of the purpose of the Organization Percentage would be to Control the Monopoly. They turn to me like they've the organization fee within the palm of the hand.
It's obvious ONG is switching off people GASOLINE just-so they are able to cost them an enormous deposit, and allow it to be more likey they'll not have the ability to spend their winter heat statement and overlooking long you've been a continuing client. The Organization Commission stated ONG wishes "good customers." one which not have to request extensions or skip a deadline at-all Nicely that's excellent, where do I get a more comprehension and moral Organization that's fighting with ONG, because ONG may be the ONLY GASOLINE organization of this type!
There's no justification for that Gouging of Long Haul Clients which are aged and handicapped.
ONG isn't heartless, and questionable.
No showing exactly how many aged and handicapped individuals die in Oklahoma because of hypotheria as a result of this businesses questionable evaluating techniques and over-sized pride that think no-rules ought to be accompanied by them. The LIHEAP plan is just a LAUGH! It'll pay-as of this past year $89.00 onetime towards the power organization plus they may nevertheless remove support within the winter when it gets over cold for just two times.
That occurs a great deal in Oklahoma, then once they transform it off it might return to cold two nights later.in 2000 several individuals Gasoline statement was over $400.00 monthly that was 2/3 of the SSI look for low-income people on impairment.
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