Buyer beware!!! If youare thinking about having any work completed with a business named Tuff Drop during your local Homedepot, and sometimes even Tuff Drop straight, RESEARCH YOUR OPTIONS AND MAKE SURE YOUARE NOT OBTAINING A SUBSTANDARD SUBCONTRACTOR AS WELL AS THEIR UNQUALIFIED AID (which incidentally their site stateis they do not utilize these but oh yes they are doing!) you will be left having a custom cottage that's nothing lacking a custom headache with-itis uneven surfaces, uneven basis, damaged truss, leaky roof that produces an enormous FORM problem, tiles falling-off, bucked top, curly hardie plank exterior, uneven surfaces, rickety stairway, and oh my the checklist does continue. They began focus on our cottage 11-26-07 and stated it'd consider about 3-5 days initially. Yes that left us scratching our heads. However were advised it'd consider about 14 days since afterall it was a shell. It is today JULY 2 and our cabin is stillnot set properly and we're left not able to totally complete out the interior of our cottage. Following the first subcontractor did this type of terrible work, and 3 tried "restore" jobs-which simply created the issues worse, Tuff Drop ultimately delivered another team of able companies out below to repair the issues and that which was said to be a-4 time job converted into 8 EXTENDED MONTHS and you may still find issues that can not be set since it was completed so poor within the first place. We have still got curly exterior and bows within the external surfaces (outside framed walls uneven) nevertheless have an unlevel upstairs ground, possess a article that rests off the leading of the patio with a great 2" since the company that needed to come repair the poor work of the very first SUBcontractor they sent below stated the only path to repair it had been to tear the entire patio down and begin from damage. Your basis, we have many piers which are hovering and uneven on the loadbearing wall. They'd an "manufacture" emerge to make his ideas on the problem and he offered them a study on it, that we was informed on 4 distinct events these were likely to get that are accountable to me but surprise-they never did so when I set them at that moment for it, they easily did not have it together. You know what otherwise we have still got an issue with. Mold. Yes, FORM. We'd their state health company out below to check out the issue originally and do oxygen test assessments which returned mildly eleveated, however the Tuff Shed individual within the Longview workplace lied and stated it had been significantly less than a-2% contamination. After I spoke towards the state company they stated the TS man was not provided any rates which it did not pass percentages. The company informed them the whole top decking and all needed to proceed, trusses were to become scrubbed right down to clear great timber, cellulose insulation needed to be reblown on whole tainted region, etc. These were provided a process to check out from the state health company and did they abide by it? Obviously not! We NEVERTHELESS possess a form problem, Tuff Shed has already established their repetitions out below on / off and understand there is a challenge however they did not appear worried but still do not. They've accomplished only lay to us, fool us, and consider every inexpensive alternative path they might discover to obtain out-of doing anything correct and preserving several dollars in some places. I actually had a greater up within the Tuff Drop string arrived at our home to gauge the cottage and he desired to understand why-didn't we contact someone before items got any worse than these were and that I looked over him and stated I did contact somebody, I named YOU AND ALSO YOU explained you had been likely to be out within 14 days and below it's more than 2 weeks later you ultimately choose to appear. Yes they did substitute our rug, and furniture, although not with no knock-down drag-out needing to occur to create it occur. These were looking to get "the very best value probable" for the things they were needing to substitute and were slowing it around they might. Home Website has already established among their repetitions out below, good guy but have not actually had much success with that both. Whenever these Tuff Shed everyone was informed what needed to be completed with the form elimination, they'd immediate directions on which to complete, afterall they stated these were ready to complete it, instead of deliver a remediation expert into get the job done right. They'd complete directions but still did not get it done the way in which it had been informed to be achieved as well as in the procedure they destroyed our completely new rug, our furniture and many of our other personal possessions. We are still along the way of duking it out with one of these individuals since in the place of repair the whole form issue, they are NEVERTHELESS taking a look at the price and they would like to repair some of the shaped trusses. We were also informed that with that happening, the remediation expert cannot sign-off on our cottage, we can not obtain a 100% Mold Remediation Certification to confirm our cabin is free and free from every form which was below, meaning our insurance wont protect any potential issues that might occur, of course if we actually chose to market, it'd be near impossible. We have been significantly more than individual and caused these folks to permit them time for you to repair the issues plus they have failed in most way humanly possible. If you should be contemplating using the services of these folks, please create your decision wisely. If you need a cottage, consider your concept to some trustworthy company and let them know what-you're searching for and allow somebody who has the qualifications to back-up their function get the job done. I am sorry I understand there is some rambling but simply attempting to cover-all angles and create all conscious.in the end hasbeen stated and completed, we are still needing to combat together and they're still attempting to squirm out-of performing the best point and therefore are being jerks concerning the entire problem simply because they are prepared to "set it to sleep". These folks have created our lives an income nightmare on the planet and containsnot finished yet. They've switched our lives inverted and we're not prepared or for just one minute are we likely to be taken underneath the carpet. Just be sure to research your options on whoever does your projects, create a daily consideration of the goings-on no real matter what they're and CONSIDER PICTURES OF EVERYTHING! That is something that's likely to assist us, we have more than 521 images recorded, 2 laptops saturated in paperwork of everyday balances, eye-witnesses towards the poor work that's been completed, and also the existing problems we were being put through due to these folks as well as their seriously gross neglect. We wont actually conduct business at HD anymore simply because they represent these people. Consider yourself warned.
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