I saw an add for a Titan product on Craigslist and called the guy. He claimed to be an individual and not a salesman. I called Titan and asked them to have one of their salesman in the area call me.
He called me a little later and I sat on the phone with him and "let him" bully his way into coming to my house. I resisted to see if he would persist and he did. He shows up at my door. I had told the company I wanted to talk to someone about a compressor only and this guy shows up with a truck load of stuff. He starts in on his sales pitch always referring to his boss and how he does not work for Titan but he works for NCS and helps them set up the trade shows (funny thing is he couldn't tell me where the trade show was, because he obviously knew I would just call the hotel and ask if there was a trade show there.)
So he skates around the question and begins to tell me how he has this truck load of stuff his boss made him take out of storage, and now, if I will just pay 5500 for this one tool, I can have all the tools for free even though the retail price for everything is 18,000. I tell him I can't buy all the tools and I am only interested in the compressor, at which point he gets on the phone to his boss and begins to talk so scripted in my favor like he is on my side. He comes back with a lower price, and surprise surprise the generator is a lot bigger than the one he is supposed to have and it is an 850 mistake, but if I buy today I get to keep the compressor. (I sold door to door vaccuums before, telemarketed life insurance, sold mortgages, this was hilarious to watch, absolutely hilarious...) I resist and he lowers again.
In the end, they come to a 4800 to 4900 dollar price, at which time it was obvious he was not listening to me. All i need is a compressor. I live in the city, why on earth would I need a water pump that could drain a pond in 2 days. I told him the conversation was over and he needed to leave. He tried to resell me again asking what I could offer. Then I pulled his punk card and told him he was the one that just got played, that I had read usacomplaints.com and wanted to see if it was true, and sure enough he played it out just like they taught him.
At this point he became VERY irritated and defensive telling me he was going to tell his boss about this guy on usacomplaints.com and how it was a disgruntled employee who needs to get a life. After his huffery and puffery... This guy had the gall, the nerve to try to sell me a 1000 watt generator out of the cab of his truck for about 250. WOW the nerve, claiming it was his and he was selling it on his own at this discounted price.
As it turned out the poor craigslist guy selling the compressor had been had by someone telling the same story and had been driving around in a van looking for farmers.
The crappy salesman left and had the nerve to call me back and told me that his boss said he can sell the compressor for 1000 cash out the door. I eventually bought the compressor from the old man selling the compressor. He was asking 650 and eventually took 550. The company salesman wouldn't even talk to me for less than 1000. I told him I could buy a new one for 650 and he he went silent.
I will see how the product works, but I am very disappointed at their less than honest sales approach. It is very disappointing. Try it for yourself. I say call the company, tell them any line you like, and that you are looking for one specific item see if some fool doesn't show up with a truck full of parts and absolutely refuses to part them out, and how he is in a bind and if I buy one part he will sell me all for one price. How can I trust that your product works when the first contact I have with your company is a shady salesman. Sad. Very very sad.
I have pictures of this guy, his truck with license plate and all his stuff in his truck. My cellphone records will show when I called Titan, when their salesman called me back and we talked back and forth.
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