I bought $1720.00 worth of furniture from Home Comfort Furniture & Mattress ctr. After the furniture was delivered I found out it would not work. I called the company within hours of the delivery and I was told there would be a 10% restocking fee. It was picked-up and several days later I received a bill for $356.00.
I called the store to find out what this fee included. I was told there were two charges of $79.00 each for pick-up and delivery and a 10% restocking fee of 172.00 plus tax. This is outrageous, any furniture company will give you a chance to change your mind within a certain amount of hours without charge.
I could see them keeping the delivery fee, but these other charges are unfounded. I did not remove any tags from the furniture or sit on it while it was in my house. Buyer beware when dealing with Home Comfort Furnitue and Mattress Ctr.
Jipped in Durham, NC
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