On November 10 I hired Darin Carfaro of Signature Rails to install exterior rails on two sets of stairs at my home. According to the contract written by his account manager Mitch Mitchell, installation would not begin until after 3 to 4 weeks from the date on the contract. I paid Mitchell $750 dollars, which was half of the $1500 dollar price quote. The check given to Mitchell, which was paid to Darin Carfaro, cleared my bank on November 19. After that I did not hear anything from Carfaro about the rails until I made contact with his office right before the Christmas holiday. At that time I was told installation would not begin until after the New Year. Carfaro promised to come out and install the railings on several different dates with no results. Carfaro ignored numerous attempts on my part to either get an installation date for the railings or a refund of my $750 dollar deposit. Not until the week of February 20th did Carfaro agree once again to come and complete installation however he never showed up or called with any explanation. Since the $750 deposit was never returned to me I attempted to sue him for the money. The court date was set for March 25 however he failed to appear to the hearing.
0 comments