Over the course of time I hope to file informative reports as my time allows.
I think curious individuals as well as the "Usa Consumer Complaints.com" will find my information insightful as well as informative.
I worked for Richard Fuller Homes in the Ft. Worth area for almost a year. It started out as a good experience but eventually turned into a "new home nightmare" as Cindy from Oklahoma referred to it.
I must first admit that I was skeptical about the other reports as a former company employee but eventually began to believe their content.
For one thing Cindy and others, John Zunker the Division President has quit! He took a better job as we were told with another builder.
That makes many key corporate individuals the company has lost in the past year. The first was Doug Murphy the Sales Manager, then Mark Farmer the Project Manager.
Last I heard their were no plans to hire another President. The Sales Manager and Construction are now running the company.
They have changed their name to just "Fuller" Homes. According to every individual close to them they are in bankruptcy!!!
I can say that up to my quitting their were no new communities planned and none in the future.
They are now down to 3 active build communities with each only having about 15 - 20 lots available. Yes they are selling lots to generate revenue. Yes they were kicked out of the Denton Texas subdivision called Sundown Ranch by the developer along with another builder.
So its come down to 3 active building communities and many communities with spec homes remaining. Some of these communities like Lonesome Dove, Creekside, Country Club, etc have spec homes that are years old!
One for example like 324 Mesquite Hill in Lonesome Dove Arlington was ready to finally close when a water line in the kitchen broke and filled the house with water.
Instead of replacing the carpet they just shampooed out the water. Needless to say the customer backed out. Yes the stories about Liens on houses are true.
Unfortunately I and a relative own Richard Fuller Homes. My relatives has a lien filed by a sheetrock company on it. They dont pay their subs. They use them, refuse to pay them, and get new ones.
Their reputation in this area among subs is pathetic at best. They hope to do about 160 homes this year. Fat chance. They only closed 67 last year with 5 communities. Thats pretty sad.
Why did I quit. I couldn't even get warranty work on my house in a timely manner. I even filled out the infamous "Emergency" request form.
My heat was out and it was below 45 degrees.By the way the warranty books down here don't contain warranty request forms even though they say they do.
I quit because they pay only once a month, have no benefits, and no future for their employees because their not looking for new communities as far as I knew.
I got several phone calls from people I was working with when I quit. They told me the corporate office, particularly Kay Fisher one of the few employees remaining was telling them I stole from the company and threatened to kill everyone.
Pretty pathetic from a person who was obviously mad because all these people found about this site and decided to not buy.
They also talked to people in the neighborhood who had nothing good to say about Fuller. Well im out of time but will file another informative report soon.
I just want people like those reading this and Cindy in Oklahoma to know that what she says is true and now everyone can hear it from a former employee.
By the way, they have threatened to sue if I put information on here. Way to go Cindy and Usa Consumer Complaints.com.Com. More info to follow soon.
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