Usacomplaints.com » Computers & Services » Complaint / Review: Lenovo Thinkpad X100e - Delay in shipment. #548413

Complaint / Review
Lenovo Thinkpad X100e
Delay in shipment

The thinkpad ultraportable which was first observed on Nov. 3 was "formally" introduced on Jan. 3 is simply finished I had been awaiting. It's a 10" (11.6") DIRECTED display, is gentle, slender, is under 500$ Though I actually donot possess a thinkpad, I've usually noticed good stuff about this (asides of the looks, that are usually controversial.)

Therefore full of expectancy I purchased mine on Jan. 5 at 10 AM (standard launch time) as well as got a package onto it.

After searching tough for that student discount link I came across the Pupils & Alumni site by which I had been ready to obtain the X100e just for $404.10 (the standard training link doesn't provide any savings right now)

Thrilled that I acquired 50$ off because of my Pupil Discount link I found myself buying 2GB ddr2 memory storage on newegg and realizing that I acquired the notebook for 50$ significantly less than anticipated, I went forward and purchased plus a notebook sleeve:)

After I got the purchase confirmation email from Lenovo I Chose to look for the delivery evening of my notebook and also to my shock the Projected Shiping Day was Jan. 13 (just 6 business days later) and likewise the free delivery that I acquired about the notebook was simply, 2 Business Days (that intended that there is possible to obtain my notebook on Friday Jan. 15, not-bad I considered.)

About The night of Jan. 14 I decided it had been time for you to examine the Purchase status website to be able to discover if there is a following quantity of my bundle, after searching the order status website appeared unchanged the "standing" of my purchase was nevertheless "In procedure" but used to donot allow myself fear over it because the Delivery day was nevertheless Jan. 13. About the day of the following day I chose to examine once more and also to my amazement I experienced this:

I instantly created a phone towards the Lenovo customer support point, (it should be an error I believed, but truly comprehending that it had been most likely not)

Following A second I had been speaking with a Lenovo consultant that following a stop introduced the Projected Shiping Day was certainly Feb. 18 2010 or later. OR LATER? Yes, that day continues to be "believed" and it is susceptible to alter! I had been wordless to express minimal. After Asking the reason behind the wait and reading a "sudden high-volume purchases" totally neglecting I requested the notebook the very first EVENING it had been feasible to purchase it in the lenovo webapge! (I examine your day before at 11pm without accomplishment) I slipped the situation. The consultant explained he might attempt to get my purchase accelerate however it was topic through acceptance also it might take a moment for that in the future through. (but I actually donot have any expectations)

Later that evening (recently) for real attention I chose to examine the "accessibility" of the X100e about the X100e lenovo website

And Also To genuinely believe that I had been just starting to genuinely believe that Lenovo was any distinctive from another computer businesses! They're marketing a-13 business days cargo. Actually me, that requested the notebook about the first evening accessible will need to delay 33 business days for this, over 6 months! But they continue to incorrectly promote a cargo significantly less than half the actual time.in my experience this can be a right rest easily requested the very first evening and that I need to delay 33 coach. Times I really donot actually wish to envision the delay additional clients are likely to be unscrupulously fooled to withstand.

Personally I'd not mind the delay that much but Iam a PC Science Pupil and my term begins on Jan. 25 and I require a notebook to consider with me, but most importantly what actually pisses me off is the fact that the organization hasn't obtained any steps, USED TO DO NOT obtained any mail telling me of the (Iam certain) extraordinarily lengthy delays, and also the actual effect of the wait isn't shown about the website (to me that's simply shady)

Anyway, persistence is all there's for the present time. I do not actually understand for just how long I'll have to use a notebook today, ideally I'll get my thinkpad on Febrary easily haven't ended the purchase by that point. (easily cannot look for a notebook to use, I'm going to be compelled to stop the purchase and purchase a bad netbook or perhaps a large: S 400$ laptop)

If you should be likely to an identical encounter or have something to express concerning the X100e or Lenovo

Please feel liberated to create your comments below.

I've not discovered every other website or website handling this problems and Iam confident Iam not alone going right through this using the X100e.


Offender: Lenovo Thinkpad X100e

Country: USA   State: Maryland

Category: Computers & Services

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