I received a radio from XM, it worked for exactly one week and then stopped working. I called XM they told me to ship it back and they would issue a new radio. The one I sent back made it to XM but UPS lost the new radio and I never received it. I called XM they issued 4 tracers for the package, ...
After calling to activate my XM radio and not given an option at all on how the bills would be set up, I was shocked 3 days later to see that they had charged $322.97 to my bank account. I immediately called and asked why when you activate on the phone that there is no option to set up your ...
Shortly after buying a new GM product I received a letter from XM Radio's executive vice president Stephen R. Cook that I would be receiving 1 year of service (satellite radio). A few weeks later XM Radio turned off my service. When I called the company to find out what was wrong, I was told the ...
I ordered XM Radio 18 months ago. I recently noticed that XM radio was also charging me for XM online. I never ordered this service and did not authorize them to charge me for it. I paid for the radio quarterly, but they were charging monthly for the XM Online. I thought the monthly charge was for ...
I had recently received a new credit card which entailed the same number but a different expiration date. At the point XM was not able to charge my card. Being aware of this I was travelling and not able to take care of the situation in order for them to bill me again. I don't know what they did ...
I am waiting to see what comes of my most recent e-mail, but I thought I'd check out XM here to see any similar stories... I read the last few and didn't see any like mine, so I'm going to add this. On 11/27/06, I called XM to cancel my service because I was selling my radio. The conversation went ...