I've tried to close my account with these idiots for a month now. Called their Listener Care department, as specified in the user agreement, waited on hold, and was told to call a different number. Waited on hold on that number for a long time and finally gave up. Tried to email them to cancel — ...
Wendy of Boise, ID August 18 I initially cancelled my XM subscription in March. On August 17th, I received a letter from their collections department. When I spoke to Patrick he said there is no way they are going to drop the charge even though the record show I cancelled. My husband and I have ...
XM radio activated a new customer (complete stranger) on my account which I've had since 2005. My billing is automatic to my credit card and when I noticed the increase I called. It took several attempts to have them remove the incorrect radio... Even though they had acknowledged that it was a ...
I sent the following letter to XM Radio, requesting removal of a charge they applied that I did not authorize. Not only did I send it to the email address XM says to send to on their website ([email protected]), but I looked up who the senior management was at XM/Sirius (CEO, COO, Sales/Mktg ...
Problem Number 1: While my first XM strategy ended, the charge card I employed was charged without my permission or understanding. Problem Number 2: After I terminated the program to get a car I no further possessed, XM never returned the prepaid quantity. Alternatively, XM did stop the support for ...
Once XM Radio gets your credit card there is no telling what they will do with it. Their constantly changing terms and conditions of service allow them to invent new services and charges and then automatically deduct the money from your credit card. My advice: as soon as you can, tell them to ...