I rented a trailer and bought a hitch to be installed on my car. When I reserved the trailer the representative at the 1800 number told I must pay a reservation fee of 50.00 which I did at that very moment. When I finally picked up the trailer (very old and bad condition) they did not deducted the ...
Planning to move a family of 6 with a handicapped child to Florida. Tried to schedule a truck a month in advance and was told to wait 1 week before the desired date to reserve. Made the reservation and was told that I would get a phone call 24 hours in advance of the departure date on where to pick ...
Approx. 2 weeks before my move date of June 19th I reserved a 15ft. Truck with Uhaul. Once I made the reservation I was told the main hub for handling my area was Philadelphia. I was also told that someone would contact me the day before by 5pm to let me know where I was to pick up the truck. I was ...
On June 7 I made a confirmed reservation for a full size U-Haul car carrier trailer from Charlottesville, VA to Rochester, NY, to be picked up in Charlottesville on Saturday, June 19 (Reservation number 28785643). Today, the morning of June 19, I received a call from U-Haul's regional office in ...
To whom it may concern, April 10 3:22am This is not the first time I have used Uhaul for my moving experience however may be my last. I made a reservation for a 26' truck & appliance dolly. I received my confirmation # and the email also stated a Uhaul rep would contact me concerning pick up ...
Here's the complaint letter I sent U-haul with no resolution by them!... I rented a vehicle pick up truck with A CREDIT CARD for moving purposes. My contract was to return the vehicle on the 23. I could not move because of rainy weather and had the truck until the 24th. I attempted to call the ...